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Accessing the E&PS Network with a Modem (or other Internet Connecton) in Windows (9X, NT, 2000 and XP)

One of an eclectic series of notes on how to do things on the EPS network, by Jim Connolly (connolly@unm.edu)

(Revision date: 4-Jun-2003)


If this stuff doesn't work (or if it does) . . .

The method(s) of connecting to resources on the E&PS described below will (currently) function (including browsing the network) when using CIRT's direct Dialup numbers (346-4000 or 346-4001) and a modem. Because of the blocking of certain required "ports" by some Internet providers (like Earthlink, the one that I use) this (very nice and convenient) method of connecting will not work with other kinds of access points. If you set up as shown below, and get "Cannot connect" messages, then your most reliable method is to use FTP to access your files (Click here for how to do that). I am working on alternatives to get around these problems and will update this document if and when I discover any which are successful.

If you are a Mac user, you are in the wrong document. Macs do not support the "operating system" level of connectivity described here, and must use FTP to download and upload files. Click here to go to the document which explains how to do that.

This document describes how to set up your Windows system so that you can access E&PS network services (file access, printers, etc.) remotely over a dialup Internet connection. What is described here works very well when using CIRT's direct dial-in numbers and a 56K modem. Since I have limited access to test other types of connections (I use Earthlink at home with a modem), I need to rely on your feedback to tell me what works and what doesn't. If you have a DSL or Cable Modem connection or other Internet service, and use what is in this document successfully (or unsuccessfully) please contact me by Email so I can change this document and let others know.

Jim Connolly


Remote Access to E&PS System:

The first section below explains how to setup and install dialup components on your system. The second explains use of a non-UNM Internet service (instead of UNM Dialup numbers). The third explains how to access your personal file storage on the "Users" share (i.e., L: drive), the "Common" share (i.e., M: drive) and a number of other folders on our server systems.

Mirada: UNM promotes the bargain-priced "Mirada" package ($20 at the bookstore) for dialup and network access to the Internet and CIRT UNIX resources. On the same CD is a version of Mirada for Windows and Macintosh (including OS X). Mirada is a convenient solution, is easy to install, comes pre-configured for UNM dialups and net resources, includes UNM's preferred Email client, Secure (SSH) Telnet and FTP clients, a regular FTP client, the Mulberry Email program, Netscape (version 4.7 or 6), a bunch of other handy utilitiy programs including a very useful multi-format file viewing utility and other items for people who make use of centralized CIRT computing resources. You do not need Mirada to access the Internet or dial-in and access our network, but it provides a lot of programs in one convenient package. If you opt not to purchase Mirada, you can find and download programs which will do most of what the Mirada programs can do, and many of those (like Outlook Express and Internet Explorer) come with your computer's operating system (either Windows or Mac). See CIRT's Mirada Web site at http://www.unm.edu/cirt/mirada for extensive information about the suite of programs.

The installation steps which follow assume that you do not have Mirada installed, and I have tried to make them as step-by-step as possible. I have put a couple of notes in which explain what you should need to do to modify Mirada 6.x components to let you access our network easily.

Setting Up and Connecting to UNM's Dialup Lines

Step One: Install the Right Stuff

How much of this section you actually need to do depends in part on what operating system you have installed, and whether or not it is set up for networking. In general, if you have Windows 2000 or XP, all of the components that you need are already installed and you will just need to modify things that are already there. If you have Windows95/98, you may need to add networking components and remove ones you don't need. The steps below are primarily for Win95/98 users who have to do more.

If you have problems with any of this, please feel to contact me (connolly@unm.edu) and I will be happy to assist.

Mirada Note: Installation of Mirada automatically walks you through setting up dialup networking and creates the three dialup icons for you so Mirada users may skip the steps related to those items. Win95/98 Mirada users will need to install and configure the Microsoft Client Services, and add the WINS addresses as discussed below for full connectivity to our network.

Windows 95/98 users should follow go through the following steps to install the necessary system components. Windows 2000/XP users can skip this section, since the components are installed by default:

  1. From the Start Menu, open Settings, then Control Panel. Have your operating system CD handy if asked for it (it isn't always necessary).
  2. Open "Add/Remove Programs", Windows setup tab, and under Communications check to see if "Dial-Up Networking" is installed. If it isn't check the box so it will be. "Okay" your way out and be prepared to feed it the proper disk. (Note: In Windows NT, this is done through My Computer and the Network aplet in control panel.) If it wants to restart when your done, DON'T do it yet.
  3. Open the "Network" setup in Control Panel. Depending on what networking options you selected when you installed Windows, any number of things should appear here. For PPP (the dialup connection protocol), what you need to see are "Dial-Up adapter" and "TCP/IP" protocol. Dial-Up Adapter is Microsoft-speak for your modem, and should already be installed. If TCP/IP isn't there, click on the Add button, select Protocols, then the Microsoft group, then TCP/IP, then click on OK. Feed disks as requested. Later, if the configuration dialog for TCP/IP shows up, do not enter numbers in the configuration box -- just choose the "Obtain IP address Automatically" on the IP address tab and close the dialog.
  4. From "Network" setup. To be able to access our network (that is, to do a login to your user drives on the EPS file server) you should install both "Client for Microsoft Networks" from the "Network Clients" choices, and "File and Print Services for Microsoft Networks" from the "Services" choices. The client is essential, the service is optional and only required if you plan to share something to our network or want other systems to be able to see your system in the Network Neighborhood. At this point you may choose to configure the Client Services for Microsoft Networks. See item 8 in the "Step 2" section.
  5. Do not install any other protocols. Older versions of Windows 95 will install NetBEUI and IPX/SPX (or NWLink) by default. If they are already there, you may remove them. Extra protocols add extra work to your system and all you need is TCP/IP.
  6. Presumably, your Modem is already installed and configured. If you just got yourself a new one, you will presumably have followed you manufacturer's instructions and installed it on your computer. For dialup networking to work you obviously need an installed and functional modem which is compatible with your operating system.

When you're done with all of this, restart so all the changes will take effect.

Step 2: Set Up Your Dialup Networking Configuration

In comparison with catching a greased pig, this is quite easy.

The first step is to find the "New Connection" wizard for Dialup Networking and run it. Here's where to find it:

Mirada Note: Mirada setup provides programs to automatically create the dialup connections for UNM's modem access numbers, but you will need to modify them to add the WINS numbers as described below. You may also optionally make your own

Different Win9x setups provide different locations for accessing it, but is will always be found in "My Computer" by double-clicking on "Dial Up Networking", then double-clicking on the icon named "Make New Connection". In Windows 2000 or XP, open Control Panel (using the "Classic" view) and use the "Network and Dialup Connections" settings to access the "Make New Connection" wizard.

  1. The first step is to use the connection "Wizard" to make new dialup networking connections for UNM's two types of dialup lines. Double-click on the "Make New Connection" wizard (in Win95/98 this is just for Dialups; in newer versions it is for all types of network connections -- Local networks, dialups, cable, etc.) Name your first Dialup new connection "UNM 1-hour", give it the phone number (346-4001). Select "Finish" and a new icon will be created. Repeat this again for "UNM Quick Connect" (346-4000). The quick-connect lines are busy less than the others and are useful for quickly checking Email or a transferring small files but have a session time limit of 15 minutes; the one-hour lines are best for Web surfing. The two numbers handle about 160 lines on a "rotary" basis. This may seem like a lot, but they are frequently busy and require multiple attempts to establish a connection.
  2. The following steps (4 through 8) should be done for each of your Dialup Setups. There is no way around this in Windows 95/98. In Windows NT/2000/XP, however, you may create one entry which is set up with all the numbers, and then use the "Clone Entry and Modem Properties" to make the others, just changing the name and phone number. Select your new connection and then Properties (in the File menu).
  3. Click on the Server Type button, and make sure the following are checked: Log on to network, Enable software compression, TCP/IP. (Not required in Windows 2000)
  4. In the Modem configuration (Win 9x only), make sure your selected speed is at least as fast as the maximum speed of your modem. Typically you will get the best performance by setting the maximum speed to 4-times the maximum rated speed of the modem. Most will have a 56KB "v.90" modem, and you typically set the maximum speed at 192,000 (or thereabouts). All the other defaults should work fine. (Ignore this in Win2000/XP -- it automatically optimizes modem speed.)
  5. Next click on TCP/IP Settings. Check the box in which you let the server assign an IP address. UNM’s dialup terminal servers will automatically assign this upon connection. (In Win2000/XP right click on the connection, select Properties and go to the "Networking" tab. Your dialup server will be "PPP:Windows . . .(etc.)", and the components box should have "Internet Protocol" and "Client for Microsoft Networking" checked.)
  6. UNM’s terminal servers will assign Domain Name Services (DNS) upon login, so you may check the appropriate box. In the past, the automatic DNS has been a problem, and if you have trouble connecting to web sites by name, you may manually enter these numbers and have better results. Select the "Specify name server addresses" box ("Use the following DNS server addressses" in Win2000) numbersand in Primary DNS enter 129.24.8.1 (CIRT’s Ariel) and in the Secondary DNS box enter 129.24.8.4 (CIRT’s Deimos). (For Earth & Planetary Sciences Network Users ONLY: If you will be connecting to the EPS Windows NT network or plan to connect to your own Windows desktop machine in your office, enter 129.24.41.105 in the "Primary WINS Server" box, and 129.24.41.84 in the "Secondary WINS Server" box.) The last two boxes (IP header compression and Use default gateway) should be checked. Click OK a few times and your done. (In Windows 2000 the WINS settings are found by clicking on the "Advanced" tab in the TCP/IP configuration.Unless you have an LMHOSTS file, make sure the "Enable LMHOSTS lookup" box is NOT checked.)
  7. If you do not need to access the EPS file servers from your Win95/98 workstation, you may skip this step. When done configuring the PPP dialup, go to the Network Services application in control panel, select the "Client Services for Microsoft Networks" and display the properties. To enable access to our network via the "Network Neighborhood", go to the "Identification" tab, and give your system a unique name (I’d suggest your initials followed by "home", i.e., mine is "jrchome") and then enter "e&ps" in the workgroup box. This enables you to browse our network using the Network Neighborhood. If you want to do a full-blown login to our network every time you dialup (this is NOT necessary, particularly when you’re just surfing the Web or checking Email), click on the Configuration tab, select Client Services for Microsoft Network, choose the domain name "E&PS" and "Quick Login". (Note for Windows NT users: Windows Client services automatically installed in NT so this step is not needed. In Win2000/XP, you do not need to enter a workgroup, but you do need to have a unique name for your computer. Open the "System" icon in Control Panel and the tab named "Network Identification" and make sure your computer has a name with is NOT the same as any system on our network.)
  8. When you are done, you should shutdown and restart Windows so that everything is properly configured.

Step 3: Connect (If the other stuff is right, this is really easy.)

The first step to enable access to your network files at EPS is to make sure you are logged onto your (Win 9x) computer at home with the same username as you use on our network. If are using a different username or logged on as "Default", then the network will not give you access. The password is less important since you can enter your password when you connect to your network drive. (Note: With Windows NT/2000 using the same username is not important since the network will ask you for the right one when you attempt to connect). To do this in Win95, select Start -- Shutdown then choose the item "Close all Programs and Logon as Different User". In Win98 (or "Millenium Edition"), select Start -- Logoff. If the name shown is the same as your EPS username, then proceed to the next paragraph. If not, then logoff and log on with the correct Username.

Double click on My Computer and then on Dialup-networking. Double Click on any of your UNM Dialup icons. Enter your username and password (your UNIX or Email password, not your password for the EPS Department network) in the dialog box. Be a little security conscious and DON'T check the "Save password" box. If you do, then anyone who sits down at your computer will have full access to your account anytime they dialup. This is NOT a good idea. Make sure you're dialing from the Default Location and the phone number is correct. Click Connect and watch it negotiate your connection.

After the connection is established, you will be able to double click on "Network Neighborhood" on your desktop and see all of the systems in the EPS network. The logon will not put the usual L: and M: drives in "My Computer". To access your personal user files, double click on EPS2 in the system list. You may be asked for your password at this step -- enter it in the correct box. You will then be presented with a list of all shared folders on EPS2. Find the one named USERS and double click on it, then find your personal folder (same name as your username). You may copy files from your folder to your computer or vice versa. Since the connection is by relatively slow modem, it may take quite a while to copy large files, but it will work.

You may also connect to the COMMON folder (M: drive with a local network login) in the same manner. It is located on the system named EPS1. Look for the folder by that name on EPS1.

Connecting using a Non-UNM Internet Service Provider

If you are using Earthlink, LoboNet, or any other Internet Service Provider (ISP) which provides a standard PPP dialup connection (i.e., there is a "Dialup Networking" setup for your connection), then it is relatively easy to setup your connection so that you can access our E&PS network domain through your local dialup connection. This allows you to connect with a local number wherever you happen to be (i.e., in Houston or Denver) and transfer files from your network folder on the EPS2 system. If this works as it is supposed to, the WINS servers on our network should deliver the NetBIOS names of systems on our network and allow you to use them to connect remotely. The chief obstacle to this working is that many Internet Service Providers (ISPs) block the transmission of many of the TCP/IP ports required for this level of access leaving you with only FTP, as discussed in another document.

In order to set this up, you must get the IP addresses of your internet service provider's DNS systems. This should be readily available from their Web site technical support pages, or by a phone call during business hours. If you are setup for Internet access the TCP/IP protocol and Dialup Networking will already be installed. You also need to have "Client for Microsoft Networks" installed as discussed above. After you know the IP address numbers for the primary and secondary DNS systems, do the following:

  1. Look in My Computer -- Dialup Networking and find the icon for the connection setup you use to connect to your Internet provider.
  2. Highlight that connection icon with your mouse, and right click on the icon, then select "Properties" from the pop-up menu. Then click on the "Server Types" tab, look for the "TCP/IP Settings" button near the bottom of the page and click on it.
  3. Check the box which indicates "Specify Name Server Addresses", and then enter the primary and secondary DNS addresses which you got from your ISP. In the Primary and Secondary WINS boxes, enter the following IP addresses: 129.24.41.105 (for EPS) and 129.24.41.84 (for EPS1).
  4. If you have more than one dialup setup (i.e., for multiple phone numbers or different cities), repeat the preceeding steps for all of your setups. That way the EPS network will be visible on all of your Dialup setups.

After you are done, dialing into your local ISP will give you access to the EPS network as described in the "Step 3: Connect" section above.

An Email note: If you connect by way of a non-UNM ISP, you will not be able to send Email using desktop Email clients like Mulberry and Eudora. This is because these clients cannot be properly validated as users when sending mail. The best alternative is to use a Web browser and UNM's Webmail which is linked below.

Connecting to E&PS Resources after you Dial Up:

Try searching your Network Neighborhood (or My Network Places or whatever Microsoft is calling it now) looking for E&PS. If it works, that means that WINS is working and you can find the systems you are interested in by "browsing" through the network. If that doesn't work, read on for something else you can try.

Important Note on Connection Problems: Some Internet service providers apparently block the TCP ports used by WINS services and do not allow the transport of NetBIOS names over TCP. This will prevent just about anything in this document from working correctly, and you will be forced to resort to using FTP to get your data.

E&PS Network Access: If you can't browse your "Network Neighborhood" or "My Network Places", before you give up, try entering the IP numbers of the systems on which there are shared folders directly to access them. Here's the common systems with some of the commonly accessed shared folders:

EPS2 (main file server, host for L: or USERS drives): 129.24.41.119
Users (personal data folders for users, "L:" drive)

EPS1 (main file server, host for L: & M: drives): 129.24.41.84
Common (special project shared folders, "M:" drive

EPS (secondary server, host for PUB and FTP folders): 129.24.41.105
Pub (Shareware and Freeware software, same as FTP to eps.unm.edu/pub)
Incoming (Destination for FTP files from outside colleagues)
Outgoing (Area to make files available to outside anonymous FTP users)

EPSWWW (Department web server): 129.24.41.88
(See Jim Connolly for sharenames for access)

The easiest way to access these systems is to make shortcuts to them on your desktop. Right-click your mouse on any empty area of your desktop, and select "New" then "Shortcut". In the Location box for the item, type two back slashes followed by the appropriate IP address (i.e., \\129.24.41.84) then click Next and give the shortcut a name (i.e., eps1). When you doubleclick on the shortcut, you should get a list of all of the shared folders which you can then access (as long as you have permission to access them with your username). Windows 2000 and XP are very fussy about these shortcuts and will not let you create them unless you can actually connect to the network. If you can't make them, then you will probably will have to resort to FTP. You can also enter the full network address (i.e., \\129.24.41.84 at the Command line -- Start -- Run) to open a window to the system.

For users with Personal Systems on the Network: If the WINS "browsing" service works, you can find any systems on the network with dynamic IP addressing (as long it has file and printer sharing turned on). If WINS is not working, you must know the IP address of your system to connect to it. Before you leave your office, run a command prompt (i.e., DOS) window on your office computer, and enter at the c:\ prompt ipconfig. Your computer will display your IP address (four numbers separated by periods starting out 129.24.xxx.xxx; the third number will be between 041 and 047) as it is assigned to it. Write it down and use the procedure above to connect to it.

Internet Access: All of the previous setup stuff should give you access to the EPS network. To access the Internet, you just need the appropriate programs on your system that do what you want on the Intenet. All versions of the Windows and Mac operating systems come with a Web browser, usually Microsoft's Internet Explorer or Netscape Navigator. UNM's Mirada has all the Internet programs you will probably need for $20 (available at the UNM Bookstore). Should you choose NOT to use Mirada, if you are willing to download and install programs from the internet, most of what you need can be obtained for free:

There are quite a few Web sites which make shareware and free software available including Tucows (www.tucows.com), and Shareware.com (www.shareware.com). We have a limited number of programs on our FTP site at ftp://eps.unm.edu/pub; these files are also available locally in the department on one of our servers (eps) in the PUB share.

(This document is provided as a service to the Earth and Planetary Sciences Department by Jim Connolly, Network Administrator. Please direct comments, questions, changes and praise to connolly@unm.edu.)


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