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The next section (below) is a list of Frequently Asked Questions. Click on the question and you will be taken to the section of the page that contains the answer. The last full revision of this page was in October, 2003. Latest limited revisions reflect changes through April, 2007. Revision dates are given in the answered questions. Many of the answers link to other documents with more details. An underlined link in the answer section indicates a more detailed document is available. Most of the detailed documents are web pages; a few are available as Adobe Acrobat PDFs and require the free Adobe Acrobat Reader available by download from Adobe Corporation.
The last section, not indexed in the FAQ list, it called "Other Helpful Items" and includes Internet-related documents which are largely old, but might be of interest to some folks. This section is last for a reason.
The Standard Disclaimer: The information provided here is to assist network users in acomplishing necessary tasks but without any guarantee of accuracy. Basically, you are responsible for anything you do to your computer, whether or not you read it here or somewhere else.
If you have questions that you need answered, please direct them to me via the Email address below and I will answer them if I can. A question which is asked and answered a few times will probably lead something appearing on this page about it. Before sending an Email, please see if your question is answered here.
Please send questions and comments about this site or this page to connolly@unm.edu. (Revision date of this index page: 11-Apr-2007)
Click on any question below to jump to the "answer" section for that question.
If you have a Windows computer (any version) and you want to connect it to the campus network in your office in Northrop Hall (or from other locations on UNM's campus network), this document explains how that is done. (minor revision January, 2004)
Currently our network has some issues with some servers with Mac OS X systems.
EPS2 is available to everyone, but EPS and EPS1 have limited connectivity because
of Apple's decision to abandon "native" AppleTalk on their newest
operating systems. The document linked above explains all of the connection
issues and how to connect.
If you are one of the rare folks with an old MacOS 9x system, click on this
link for how to connect to the E&PS network. (updated July, 2007)
If you are using Windows to connect using a dialup (i.e., modem) connections (via UNM dialups), this document explains how to set your system up so that you can access your files and login remotely. Includes information about UNM dialup numbers and tricks about how to setup your local logon to minimize access hassles. Also discusses issues related to using non-UNM Internet services (i.e., AOL, Earthlink, or DSL/Cable connections). (Revised June, 2003; needs revision.)
If you are connected to the Internet by some means other than UNM's dialup lines, the methods for accessing your files on the network described in the previous document will not work. This document describes how you can use the WS_FTP program (Windows freeware or from UNM's Mirada programs) or Fetch (for Macintosh) to transfer documents to or from the EPS network. This includes the USER or COMMON drives on other systems you have access to. (updated June, 2003)
Yes. We have two folders on our main public FTP server which may be used to exchange files with users outside the department (i.e., who do not have network user accounts). These are named "outgoing" (for department personnel who want to make files available to outside associates) and "incoming" (for outside associates to upload files to department personnel). This part of the document about using FTP to access files explains how to do that. (updated June, 2003)
UNM provides 50 MB of space on their servers for anyone with a UNM Net ID. Most of that space may be used create a personal web page. If you want to create your own web site and have it available to people on the Internet, the web page linked above will help to get you started. It includes information (with links to resources) about how to create personal web pages, install them in your CIRT account, and (for faculty, staff and grad students) have them registered them with the EPS web pages. Some of the information on this page is a bit dated, but is still applicable. Document also available in Acrobat PDF format (minor revision 16-Aug-2005).
We use Yahoo Calendars to schedule our two notebook computers and two portable computer projector. The systems we have available are:
All use of these systems must be scheduled. The illustrated document linked above explains how to do that. (Rev. 24-Aug-2004)
We have an Epson flatbed scanner that has illumination in the top of the unit that allows scanning of 35mm slides, negatives, larger negatives and transparencies, and even petrographic thin sections at up to 2400 dots per inch resolution. The scanner is connected to the system named EPS032 on the north side of the room, 2nd desk in from the back row. As a "Twain" compliant scanner, you make sure the scanner is turned on, start Adobe Photoshop Elements, and scan directly into the photoshop program. The solid "mask" is used for scanning paper photos, diagrams and documents. There are a number of other masks that are used for different transparent media that reside on the shelf next to the system, along with a booklet with some information about the scanner (Rev. 11-Apr-2007).
Yes. Two of the computers in our lab (EPS028 nearest the windows and EPS032 on the north side near the bookshelves) have flatbed scanners attached. EPS028 has a Hewlett-Packard Scanjet 6150 flatbed scanner capable of scanning up to 1200 dots per inch (dpi); this scanner includes an automatic document feeder that lets you scan multiple pages. EPS032 is an Epson scanner that can be used for scanning paper or transparencies, and is described in the next heading above. Both scanner use"Twain" software so that you can directly scan into Adobe Photoshop Elements or a number of other programs that support this standard. (Rev. 11-Apr-2007)
We actually have two digital cameras that can be signed out and used by students, faculty and staff. One camera is an older Kodak DC210 Zoom that can create images at a maximum of 1 megapixel (good for web pages), and the other is an Olympus D-510 Zoom that can create images at a maximum of 2.3 megapixels. The document linked above is specific to the Olympus D-510 and describes basic use and check-out procedures, plus how to download your photos to the network; it will be updated to also include information about the other camera. Both cameras are checked out through the network administrator (Jim Connolly, connolly@unm.edu). The Olympus camera includes a charger and 4 Li-ion rechargeable batteries; please make sure the camera is returned with the batteries fully charged. (Rev. 11-Apr-2007)
All of the computers in the computer lab have CD-RW drives available in the computer lab. EPS029 and 030 (closest to the entry to Rm 209A) have DVD Reader/CD-RW combo drives that will play DVDs and can be used to play or write CDs. All other systems in the lab (EPS031 through EPS040) include DVD-RW drives that can read and write CD-ROM (660 MB capacity) and DVD-ROM (4.7 GB capacity) disks for backup of data. The systems include Dell-installed software (Roxio or Sonic) that enable burning data DVDs or CDs. Blank disks may be obtained from Jim Connolly for a nominal cost, or may be purchased at computer and office supply stores (i.e., Office Depot, Office Max, Best Buy, etc.) or the UNM bookstore (usually for more $$ than at other locations).
We have high-speed HP Laserjet 4200 B&W and Color Laserjet 4700 printers located in the computer lab (Northrop 209). Both printers will print approximately 30 pages/minute and are capable of printing duplex (both sides of the page). We charge 5 cents per side for the B&W printer and 25 cents per side for the color printer. Billing is done twice a year (usually in September and February) covering the previous semester, and "special" bills for people who are graduating or leaving the department will be generated withing a couple of days on request to the Network Administrator.
The department's multiple user printers are listed below. The last two listings are for alternative drivers for the first two printers:
When first connecting to these printers you must add them to your desktop. If you use several different workstations (i.e., in your office and/or different workstations in the computer lab) the printers must be added on each workstation. There is a one-page sign posted to the right of the printers in the lab that explains how this is done. An Acrobat PDF of this document is available for online reference.
Pages are counted based on your network login (you must have a nework account) and billed approximately twice a year in September and February. We use standard Xerox 20 lb. bond paper for printing, and paper may be obtained from the main office (on the shelves in the room with the copying machines in it). On both printers the tray containing regular paper (8 1/2 x 11) is designated Tray 2. Tray 1 is the manual feed tray which is folded out on both systems. The default setting for pulling paper is Tray 1 (the fold-down single sheet or special paper tray that is usually empty) then (if tray is empty) tray 2 (with normal letter size paper). Tray 3 on the B&W printer is used for legal size (8 1/2 x 14) paper. This may be changed in your printer drive to specify where your paper comes from if you are using special paper. If you are using glossy photo paper or transparencies you will typically specify Manual feed from Tray 1 so that it will not print until you place your special paper in that tray. Transparencies should always be fed individually to avoid sticking and misfeeding.
Click on the hyperlinks to read or download Adobe Acrobat manuals for the Laserjet 4200 B&W printer (5MB PDF) or the Laserjet 4700 Color printer (7MB PDF). Please note: Clicking on these documents will open them in a new, blank Window. Close that window to return to this page.
(Revised 12-Oct-2006)
Our vintage Hewlett-Packard DesignJet 650 plotter has finally been retired and replaced by a very nice 42" Hewlett-Packard DesignJet Z2100 that can be used to print poster presentations on 36" or 42" wide paper up to 8 feet long. Users no longer need to sign up to get permission to plot, but it is very important to follow correct procedures that are available online. Click on this Intranet link and a new window will open asking for your department username and password. Look for the topic labeled "HP DesignJet Z-2100 Plotter Instructions" and read the step-by-step instructions. A copy is also kept near the plotter. (Revised 2-Apr-2008)
The Department of Earth and Planetary Sciences has nothing to do with creating or modifying Email accounts. This is handled online by UNM's Computing Center (ITS Computing), and is basically done online by you. To create an Email account, you must have a social security number and know your birthday and be in UNM's database of registered students, faculty or staff. Connect to: https://lamb.unm.edu/lamb-bin/SelfServ/newreq.cgi and fill out the forms and within 24 hours your Email account (which UNM calls a NetID and can be used for many things besides Email) will be created. UNM has password rules that require that you embed at least one number or other non-alphabetic character in your password.
UNM supports the IMAP (Internet Mail Access Protocol) for mail delivery. This protocol is widely used in Universities because it is designed "distributed" use where the same mailboxes may be easily accessed from different locations. Most commercial internet providers use POP3 (Post Office Protocol v. 3) which is designed for users who access their mail from primarily one location. ITS Computing recommends that everyone reading their Email on shared computers (like those in our computer lab) use Webmail (accessed from any web browser at http://webmail.unm.edu). Though not the greatest mail program, it does most everything you need to do including sending & receiving attachments, organizing your mailboxes, doing signatures and creating a personal address book.
Most Email programs can be setup to use IMAP for mail. These include Microsoft Outlook (latest version from Office 2003 is very good), Microsoft Outlook Express, Eudora (works but not recommended because of some quirky behavior and difficulties saving sent mail on the IMAP server), Netscape Mail or Mozilla's Thunderbird. I find Thunderbird to be an excellent and totally free mail client program, and is the one I use for my UNM Email. In general, most clients that allow the use of the IMAP protocol AND enable secure shell (SSH) on both the sending (SMTP) AND receiving (IMAP or POP3) protocols can be made to work with UNM's mail servers. Sending mail through UNM's mail servers while connecting from a "foreign" (i.e., Non-UNM) host (like a DSL, Cable or Dialup line from most Internet service providers) is now (according to CIRT) possible to do as long as the proper SSL encryption is enabled on your mail program's "Sendmail" function. ITS Computing's Email information page may be found at http://its.unm.edu//email/. It includes links to other pages with information about setting up other Email clients.
The computer lab in Northrop Hall (Rm 209) includes Web browsers for accessing Webmail.
(Revised 11-Apr-2007)
Our computer lab is located in Room 209 in Northrop Hall. The summary page of everything we have available on our network contains the most up-to-date listing of the software available on the lab workstations. Please look at that document for more information.
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